The Business Case for Soft Employee Issues


Presented on Thursday, August 06, 2015

Thanks to all of those that attended our August session! We had great attendance again with 507 attendees and a 53% Attendance Rate (951 Registrants)! The audience continues to show us that they value these sessions through engagement with us through survey and polling responses and all of the questions asked behind the scenes during the webcast. 64% of respondents indicated the overall webcast quality was VERY GOOD and 47% of respondents indicated the presenter performance was VERY GOOD! If you missed the session or want to view it again then see what it is all about through the recording below… Recording: https://attendee.gotowebinar.com/recording/4322435663840613889 NOTE: The DeGarmo Group DOES NOT provide HRCI and SHRM credit for viewing recordings.   SUMMARY: The business case for addressing HR’s role within an organizational profit chain can be difficult to express. HR has to get better at meeting the “wallet test” by illustrating the alignment between HR and aspects of business strategy relating to driving employee behavior and organizational capabilities that result in customers and shareholders reaching for their wallets! There is a growing recognition that financial performance and profits are based on, and driven by, a number of performance indicators which are carried out through human behavior. Performance-measurement models are doing a better job of making the case for investing in the soft employee issues which make a difference to the hard business results. For example, employee attitudes and performance (i.e., soft employee issues) drive customer satisfaction which creates revenue and growth (i.e., hard employee issues). This session will explore how to articulate, measure, and deliver key objectives to align with the strategic goals of an organization to meet the “wallet test” and deliver results that effect the bottom line of any organization.

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The live program was pre-approved for 1.0 *STRATEGIC* HRCI  Webcast credits. The use of this seal is not an endorsement by the HR Certification Institute of the quality of the program. It means that this program has met the HR Certification Institute’s criteria to be pre-approved for recertification credit. The live program was approved for 1 SHRM PDC. The DeGarmo Group is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CPSM or SHRM-SCPSM. Untitled-1