KSAOs/Individual Differences

Can Behaving in a Socially Desirable Fashion Equal Faking?

Many organizations utilizing a personality assessment as part of their selection system also include a measure of social desirability, to identify applicants who may be trying to “fake” the assessment. Read more

Employee Relations

Improving Trust Among Coworkers: Start with the Leader

Team-based work remains increasingly popular in organizations. This type of work structure can be beneficial for organizations because employees with different strengths can be pooled together to increase productivity. Because team-based work is contingent on effective interpersonal relationships, trust between co-workers is extremely important.  New research has shown how important leader trust is for increasing trust between coworkers. Read more

Recruitment & Selection

Does Education Contribute to Job Performance?

Organizations often use education as a measure/indicator of a person’s skills and abilities during the selection process. But does advanced education, particularly holding a bachelors degree or higher, actually indicate the likelihood of a person being a good citizen of the organization and not engaging in counterproductive behaviors? Is the higher salary required for employees with advanced education worth it? Read more

Recruitment & Selection

Perceptual Speed and Accuracy are More Useful Than You Know

Tests of perceptual speed and accuracy have stronger practical implications than many people realize. These tests are commonly used as part of selection systems for jobs requiring workers to quickly identify errors or mistakes, such as those in clerical, assembly, or warehouse positions.  Such positions generally require less intellectual complexity, but high ability to process information quickly and accurately – particularly under periods of time pressure. Read more

White Papers

Identifying and Minimizing Employee Burnout

Occupational stress is becoming somewhat of an epidemic in today’s organizations. Not only does stress impair employee performance, it is also linked to negative effects on employees’ health and well-being. These negative outcomes result from workers being faced with job demands they perceive as beyond their control. Read more

Organizational Culture

Relational Repair: Examining Process Domains Within and Between Organizations

Relationships are contingent on different levels of trust, affect (a.k.a. emotions), and varying degrees of exchange between those involved.  This social and/or economic exchange at the organizational level is a sensitive bond and should be examined carefully.  Differing “breaks” in a relational bond bring about differing outcomes (e.g., loss of trust); thereby constituting an examination of what form of relationship repair is appropriate.

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Performance Management

Feedback Seeking and Job Performance

Feedback about job performance is important for organizations and the people who work in them, as employees who receive constructive feedback tend to have higher job satisfaction, better understanding of job requirements, and greater job performance. Understanding how feedback influences job performance allows organizations the opportunity to create an environment that is most conducive to utilizing feedback. Read more

Employee Relations

What Employers Can Do to Prevent Employees from Engaging in Deviant Work Behaviors

Employee perceptions largely govern the workplace – if an employee perceives they are being treated unfairly in the workplace their first reaction may be to retaliate.  These reactions can be manifested in workplace deviance, which negatively impacts other individuals in the organization, as well as the organization as a whole. Read more

Employee Relations

Impact and Implications of Work and Personal Life Boundaries

Employees hold multiple roles in their lives, which can often conflict with one another. Multiple role conflict negatively impacts both job and life satisfaction and causes stress outcomes such as work withdrawal. Read more

KSAOs/Individual Differences

Emotional Intelligence Can Be Faked!

A number of organizations are utilizing measures of emotional intelligence (EI) as part of their selection systems, because of EI’s ability to predict performance. Emotional intelligence has been defined from two different perspectives, in terms of how it can be utilized. Read more