DeGarmo's work with OPOs began with a fundamental question: What differentiates the people who are most effective at navigating conversations about donation?

Our national research identified measurable behavioral characteristics associated with stronger performance in donation conversations. Today, that research provides the foundation for an integrated set of solutions designed specifically for the donation community.

OPOs use DeGarmo to improve selection and hiring, individual and team development, leadership effectiveness, donation conversation competency, and public education and outreach. Our solutions help organizations move beyond one-size-fits-all training by giving people individualized insight into how they naturally communicate, respond under pressure, build trust, influence others, and adapt their approach.

With virtual conversation simulations, OPOs can extend that development even further—giving staff and volunteers realistic, repeatable opportunities to practice challenging conversations and receive objective, behavior-based feedback in a safe learning environment.