Hospitality Solutions

DeGarmo has been delivering talent insights to the hospitality industry for over 20+ years, helping our partners achieve significant returns.

Using DeGarmo’s Fit Index® Assessments for Hospitality

Hospitality organizations tend to have difficulty attracting and retaining talent and have turnover rates 2 to 3 times higher than all other industries. Negative candidate perceptions are fueled by the stereotype that hospitality roles are lower-paying, with challenging customer service responsibilities that are not for everyone.

More effective tools to reduce turnover & increase performance

Understand business strategy impact

Identify organizational capabilities required for success

Reduce Turnover and Improve Service Delivery with DeGarmo’s Fit Index®

At DeGarmo, we understand you cannot train employees to enjoy their work, and many times it is discovered that a candidate is a poor fit only after they have been hired. To reduce turnover and improve service delivery, it is crucial to hire the right people for these challenging roles. DeGarmo’s Fit Index® assessment technology can help hospitality organizations prioritize candidates who find customer service job demands interesting and enjoyable.

Hospitality companies rely on DeGarmo to help them identify, develop, and retain top-tier talent. When the success of your organization depends on providing great service, contact DeGarmo and learn more about how we can help you achieve all your assessment goals.

“We saw clear reduction in turnover and increased performance. Also, it validated to our employees that we had legitimate screening tools which added satisfaction to the job as our employees knew not just anyone could work for us.”
-Brent Anderson, Global Recruiting Manager at IHG, InterContinental Hotels Group

Ready to Get Started?

Let us show you how better talent assessment can transform your business