Teams & Groups

The Interconnectedness of Human Capital Resources

The phrases “human capital” and “human capital resources” have become buzz words that have gained popularity among HR professionals and researchers. You may wonder, what exactly is human capital, and why should you care? Read more

Absenteeism and Work-Units

Employee absenteeism can be very costly to the organization. With the average daily cost for an absent employee estimated at $500, it becomes obvious that an annual decrease of one absence per employee can add up to substantial gains for an organization. Read more

Leader and Team “On the Same Page”

Phrases like “being on the same page” or “seeing eye to eye” indicate a level of agreement in understanding among two or more people. Understanding is especially important when the parties in question are teams and their leaders. A lack of mutual understanding between leaders and teams can result in maladaptive actions that impede performance and development. Read more

Strategies to Achieve Successful Team Performance

As team-based work becomes an increasingly common and important part of modern organizations, it’s important to ensure that teams use the most effective strategies to maximize performance. Read more

Improving Team Leadership to Increase Customer Satisfaction

Satisfied, loyal customers are essential to the success of almost every business. A happy and loyal customer base can increase profitability for the organization in several ways: Read more

Understanding Employee Creativity: Individual and Team Processes

Employee creativity is encouraged in order to obtain a competitive advantage and an innovative edge within organizations.  Additionally, team interaction has become an important factor in contextualizing the creative process due to the emphasis on teams within many organizations. Read more