Assessment Catalog

SimulTask

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An interactive multitasking simulation. With SimulTask, you can quickly and accurately pinpoint which job candidates have the composure and skills to handle multiple tasks, multiple information sources, and multiple customer issues. SimulTask immerses candidates in the fast-paced role of sales and service consultant. As part of the simulation, candidates handle a series of customer calls in rapid succession, requiring them to: maintain customer focus while researching customer issues, quickly review multiple information sources, filter out irrelevant information and zero in on the most pertinent data, interpret data in order to forecast future customer needs, manage and prioritize competing demands, and ensure customer satisfaction.
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