Persuasion

CA$H- Collection Agent Simulation for Hiring

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An interactive, web-delivered simulation that has applicants demonstrate their ability to interact with customers regarding delinquent accounts, overcome objections and stall tactics, educate customers on the benefits of payment, negotiate appropriate payment terms, update account information, and document call results. Applicants must also demonstrate basic keyboard and navigation skills as well as the ability to identify effective responses for each question.
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Work Style Assessment

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The most dynamic candidate profiling system on the market! DeGarmo’s work style assessment can profile candidates against more than 1,000 standard jobs, or based on your custom requirements that can be set up in minutes.
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