Ability to Learn and Apply Procedures

Microsoft Excel 2010 Basic

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Designed to assess an individual’s knowledge of a wide variety of topics related to using Excel 2010
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CA$H- Collection Agent Simulation for Hiring

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An interactive, web-delivered simulation that has applicants demonstrate their ability to interact with customers regarding delinquent accounts, overcome objections and stall tactics, educate customers on the benefits of payment, negotiate appropriate payment terms, update account information, and document call results. Applicants must also demonstrate basic keyboard and navigation skills as well as the ability to identify effective responses for each question.
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Teller Vision

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A web-delivered simulation that has applicants handle a series of customer transactions, apply bank policies and procedures, interact with customers, review documents (e.g., deposit slips, checks, IDs), complete data entry screens, count and dispense cash (using a virtual cash drawer), answer questions, and recommend bank products and services.
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Dynamic Interview

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Our dynamic interview platform allows organizations to supplement objective assessment data to make better informed hiring decisions. Hiring managers can use the interview guides specifically to probe areas of incompatibility identified though assessment process.
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